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Mary Arnold is a Gen-X digital native who got pulled into working with technology in her first job out of college, where she was frequently called on by her co-workers to explain how to use the user-spiteful computer system in her office. Having grown up with computers (thanks, Dad!), she’s never been afraid to experiment with them until they work the way a user would expect. She is currently working as an instructional technologist, uses Flash extensively for her online learning projects, and probably spends more time than she should in social media.

 

Articles by Mary Arnold

The Human Factor: Social Media as Mentoring Platforms

(8/17/10)
Have you ever thought of social learning platforms as knowledge management tools – ways to store an organization’s knowledge so it can be tapped as needed? Could knowledge management be mentoring with a new name? Here is a brief collection of ways to use social learning platforms to promote sharing of knowledge and experience, to give guidance to those who need it, and to get a better ROI.

The Human Factor: Creating Opportunities to Participate in Social Learning

(7/20/10)
If you’ve ever tried to move the social learning dynamic to a computer-mediated discussion, you’ve probably noticed that giving learners a forum where discussion can take place is not enough to create a social learning environment. Here’s how to give learners a sense of presence that motivates them to participate in the discussion.

The Human Factor: Can Learners Participate At Their Own Level of Expertise?

(6/22/10)
Scores can be a surprisingly good way to help learners enter the Learning 2.0 environment at their own level of expertise. Here are some great pointers that will help you use social networking-type incentives (points) to build participation, and to track and reward individual users’ contributions to group understanding.

The Human Factor:Three Questions To Ask Yourself When Creating Web 2.0 Training

(5/18/10)
Real-world meetings and classrooms require ground rules and good classroom management or facilitation skills. The Web 2.0 learning environment also needs to provide guidance and facilitation for learners, and this is part of the instructional designer’s job. Here are three questions that can help you stay on course as you work to establish a collaborative learning environment.