Monique Donahue is the Vice President of Research and Development for the American Hotel & Lodging Educational Institute (EI). With 14 years of experience in instructional design and technology-based education — 10 dedicated to the hospitality industry — she oversees the development of all industry training programs for EI. She has created training and certification programs for major hospitality and entertainment corporations using a variety of delivery media.

Prior to joining EI, Monique brought her instructional design and e-Learning skills to projects with the Florida Department of Education and the U.S. Department of Defense, as well as to the convenience store industry. Monique is a graduate of Tufts University and serves on the University of Central Florida (UCF) Instructional Systems Advisory Council. She holds the designation of Certified Hospitality Trainer (CHT) and has been a presenter at the Council of Hotel & Restaurant Trainers semi-annual conference.

 

Articles by Monique Donahue

The Design Document: Your Blueprint for e-Learning Standards and Consistency

(12/5/05)
In any project, it is normal to document the specifications and the scope of work. But in e-Learning projects, designers must spell out a number of other elements, including the course features that will be standard across lessons and modules, the design strategy for critical elements, and media standards. These must be communicated consistently to the rest of the team. Here's a template to help.