Bjorn Austraat is the Director of the Globalization Solutions group with Convey Software (www.conveysoftware.com) in San Francisco, CA, and brings more than 14 years of experience in the areas of globalization, translation and localization. His responsibilities at Convey Software include the creation of globalization roadmaps for complex Web properties, internationalization tool development, targeted technical consulting and executive training as well as leading internal and external knowledge transfer projects. Before joining Convey Software, Bjorn served as Senior Localization Specialist at Berlitz International and led a comprehensive Machine Translation research project at IDOC, Inc. (now Bowne Global Solutions). He holds a Master’s Degree in Conference Interpretation from the University of Vienna and a Master’s Degree in Translation and Interpretation from the Monterey Institute of International Studies.