John Kruper is Associate Vice President for Education Programs and Product Develop-ment at UNext, an Internet education company that provides professional development and education courses through its online learning community, Cardean University. 

 

Articles by John Kruper

Putting the Learner Front and Center

(3/5/02)
eLearning products, in spite of careful research and design, frequently fail to provide a satisfactory user experience, and drop-out rates between 30% and 75% prove it. eLearning is treated as a disposable commodity, and eLearning providers are constantly challenged to prove their worth. User-centered design gives us a chance to “get it right” from the start.