Michele B. Medved, the owner of MBM Training Services, has developed customized and targeted learning solutions to meet key business outcomes. Previous clients have included Intel, Toyota, Kaiser Permenente and WellPoint. Michele has a Masters degree in Educational Technology and advanced certificates in Instructional Design. Michele has published articles in a number of ASTD publications and spoken at ASTD events. Her current areas of interest are social learning and effective instructional design for key moments of need.

 

Articles by Michele Medved

Designing Learning for “When Things Go Wrong”

(2/8/12)
When things go wrong, there may not be time for employees to fire up an eLearning module, attend a class, or get some coaching. The problem has to be fixed now. This is a key moment of need that formal and informal learning strategies often fail to address. There is a strategy that works, though – leveraging social media and job aids. This week’s tip shows you how.