Heather Brooks serves as Director of Instructional Design at Great West Healthcare, now a part of CIGNA. She has over 12 years experience in the field of e-Learning, and has worked extensively with the management and implementation of learning technologies including LMS, KMS, communities of practice, authoring tools, portals, and streaming media. Ms. Brooks has also managed training and e-Learning programs at JPMorgan Chase, Raymond James, and Budget/Avis Group. She has a B.A. in Psychology, a M.S. in Instructional Technology, and is a Six Sigma Black Belt.

 

Articles by Heather Brooks

Improve Your Bottom Line! Careful Consideration of Learning Technologies Pays

(6/9/08)
Deciding which technologies and which products to acquire for e-Learning is becoming more difficult as the number of choices increases. In addition, the cost of making mistakes in the selection process is also rising. Walk through the top ten mistakes, and gain a step-by-step strategy for avoiding or dealing with them. Don't miss this article!