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Learning Solutions Conference & Expo 2011 Learning Solutions Conference & Expo Learning Solutions Magazine The eLearning Guild Adobe Learning Summit The eLearning Foundations Intensive

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Learning Solutions Conference & Expo 2011 - Social Track
105 Social Media for Trainers
205 Learning, Identity, and Social Media: The Changing Landscape
305 Social Learning without the Technology - Seven Patterns to Try Out
405 Twitter's Next Level: Integrating Twitter into Your Workplace
505 Excavating Social Media....What Does All This Mean Anyway?
705 How to Use Social Networking and Communities of Learning to Develop Training Programs
805 Web 2.0 in the DoD
905 Social Networking for Learning Professionals

Social Media for Trainers

Wednesday, March 23, 2011 10:45 AM

Much of the current talk on social media and social learning occurs at the “50,000-foot level.” Practitioners complain that it offers few ideas for application to their work.

Participants in this session will get specific, concrete training and learning activities, as well as exercises using popular social media technologies. Effective use of social media technologies can help to enhance and extend workplace training and learning efforts.

In this session, you will learn:
  • How to define assorted technologies at their root rather than their face value
  • How to identify opportunities for extending and enhancing current programs beyond traditional confines
  • How to employ assorted tools in providing pre-, post-, and inter-session learning work
  • How to utilize social-media technologies to support sustained community
Audience: Intermediate designers, developers, and others with a basic familiarity with popular social media technologies such as Facebook and Twitter. (Note: This is not “Twitter 101.”)
Jane Bozarth
eLearning Coordinator
State of North Carolina
Jane Bozarth is a veteran classroom trainer who transitioned to eLearning in the late 1990s and has never looked back. As leader of the State of North Carolina’s award-winning eLearning program, Jane specializes in finding low-cost ways of providing online training solutions. She is the author of several books, including eLearning Solutions on a Shoestring, Social Media for Trainers, and Show Your Work: The Payoffs and How-To's of Working Out Loud. Jane holds a doctorate in training and development and was awarded the Guild Master Award in 2013 for her accomplishments and contributions to the eLearning community.
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Learning, Identity, and Social Media: The Changing Landscape

Wednesday, March 23, 2011 01:00 PM

With social media becoming ubiquitous, the question of identity and representation across both physical and virtual environments is now central to our personal and professional lives – impacting how we interact with others, consume information, and gain new skills and knowledge.

The use of social learning has evolved from a nascent spider-web of technology into a structured framework used in both higher education and corporate learning. Participants in this session will explore the effectiveness of social learning design and the impact of learner representation in these environments. We’ll focus on two specific questions: How does an “uber-connected” world affect learner identity and online learning activity? How is the design of learning affected by social media?

In this session, you will learn:
  • How social media affects online representation in learning environments
  • How to design active learning communities
  • Behaviors to anticipate in learning communities
  • The social media elements that are conducive to learning
Audience: Novice participants

Technology: Social media, virtual environments
Brandon Carson
Director of Learning
The Home Depot
Brandon Carson is an award-winning instructional designer who for the past 15 years has been designing face-to-face, print, computer-based, and Web-based instruction and training for global audiences. As an instructional designer, he has delivered and led numerous presentations, workshops, seminars, and tutorials on a wide variety of instructional design and training-related issues. Brandon created the Mobile Design and Development curriculum for Yahoo!’s engineering organization. In his distant past, he was a book builder/designer and letterpress printer.
Enzo Silva
Learning Strategist
Enzo Silva, senior instructional designer for SAP, is an avid learner and instructor who worked in the language-learning field for many years in his home country of Brazil. Enzo is involved in learning mediated by social media, virtual worlds, and games. He currently resides in the greater Atlanta, Georgia area.
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Social Learning without the Technology - Seven Patterns to Try Out

Wednesday, March 23, 2011 02:30 PM

It’s amusing when people speak of social learning and technology-enabled learning almost in the same breath. It's as if social learning is impossible without the help of technology. It's odd – didn't people have coffee table conversations before the age of social media? Did people not learn from each other? The recent explosion of the social Web accelerates this process, but social learning is hardly a phenomenon solely dependent on technology.

Participants in this session will discover seven different patterns you might want to try out before you even take the plunge into technology-enabled methods to facilitate social learning. While you're likely to still need technology, by applying some of these patterns you'll have taken several high-impact steps to influence your organization's learning culture. You’ll learn that your lobby, your pantry, your cafeteria, your all-hands meetings, and your project onboarding practices are all opportunities for you to create the context for social learning. You will be able to identify and implement some high-value human elements that build the foundation for any collaborative learning you'd like to facilitate at the workplace.

In this session, you will learn:
  • How refacing your team spaces can help facilitate learning
  • How open-space conferences are high intensity, low-investment activities you can arrange next week
  • Onboarding patterns that can make learning a breeze
  • Why technology isn't a silver bullet, and how you can use people to create the buzz for learning
Audience: Intermediate designers and developers with a basic understanding of LMSs, e-Learning, and social media.
Sumeet Moghe
Director, Knowledge and Learning Services
Sumeet Moghe is a L&D professional with about a decade's experience in various aspects of our trade. He’s worked with IT and ITES organizations throughout his career and has seen the world both as a client and an internal service provider. By education, he’s a technologist – he holds a Master’s in Computer Applications. In eLearning, he is the author of www.learninggeneralist.com, and he’s featured as a recognized blogger on several lists. His passion is to marry technology and common-sense educational practices to create learning experiences that are “best of breed.”
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Twitter's Next Level: Integrating Twitter into Your Workplace

Wednesday, March 23, 2011 04:00 PM

Everyone knows what Twitter is now – it's become almost ubiquitous (especially at a Guild conference!). But how on earth can you apply it in the workplace, or convince your boss it's not simply people sharing information about their coffee?

Participants will get a brief overview of Twitter itself, but then will learn how companies are using Twitter for everything from outreach to communication. You’ll review different applications that are available for the enterprise level, as well as different ways to apply Twitter and its third-party applications to help you do your job. You’ll see examples of using Twitter for tech support and discuss the challenges. You’ll learn that Twitter CAN be relevant on the job, and you’ll see examples and get information on tools that will be easy to take back home and apply quickly to existing training and topics. Because we encourage discussion and sharing, please think of examples of how you are using Twitter in your workplace.

In this session, you will learn:
  • How other companies are successfully using Twitter for outreach and customer support
  • How your peers are using Twitter via facilitated discussion
  • About third-party and enterprise-level applications that will help integrate Twitter into your jobs
  • How to integrate Twitter into instructor-led presentations
Audience: Novice and intermediate designers, developers, and others. You should have your own Twitter account and be familiar with Twitter basics.
Michelle Lentz
Senior Learning Technologist
Michelle Lentz is a senior learning technologist at Oracle. Michelle has been in learning and development for nearly 20 years. Previously director of training at Trivantis, she has also owned Write Technology for 10 years. Michelle has taught social media seminars across the country and specializes in the intersection between social media and instructional design. In addition to her work at Oracle, Michelle is the executive editor of Brian Solis’s Silicon Valley-focused blog as well as editor of an award-winning blog on wine.
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Excavating Social Media....What Does All This Mean Anyway?

Thursday, March 24, 2011 10:45 AM

The problem with social media is that we tend to focus too much on one side or the other – either too much media – making it a technology discussion, or too much on the social side – acting like it doesn’t take place in an environment loaded with technology hurdles. Getting to a successful application of social media, whether for learning or any other purpose, requires a much more balanced view – a view with much more context than simply either/or.

Participants in this session will look at the parts of social media that are new, the parts that aren’t, and how all these parts really fit together. Drawing on a background in anthropology and history, we’ll place the phenomenon of social media in multiple contexts – learning, technology, and even business models. Participants will get a much richer understanding of the challenges and opportunities afforded by social media that will hopefully result in more effective and useful implementations.

In this session, you will learn:
  • How to better understand the phenomenon of social media in multiple contexts and for multiple uses
  • The way in which social media is a human, technological, and business consideration
  • Practical lessons learned from an enterprise deployment of social media tools
Audience: Beginning and intermediate designers, developers, and others interested in moving forward with social media.
Mark Oehlert
Learning and Development, Director
Mark Oehlert, the director of learning and development at PeopleFluent, is an expert in the fields of innovation, emerging technology, game-based learning, social media, and virtual worlds. As a trained historian and anthropologist, he brings unique insights to any challenge. At PeopleFluent Mark is responsible for setting strategy and managing the continuing evolution of PeopleFluent’s learning and development programs enterprise-wide. This key role is responsible for the implementation and enhancement of learning, onboarding, and development programs that optimize engagement and performance capability.
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How to Use Social Networking and Communities of Learning to Develop Training Programs

Thursday, March 24, 2011 02:30 PM

Knowledge Management and Learning are two interrelated areas that  usually don’t work together very often. This session will focus on how to use Social Networking and Communities of Practice (CoP) as a powerful source to identify knowledge trends and to guide social networks and communities to produce learning nuggets that will be part of a learning strategy and programs.

Participants in this session will learn how to use social networking and communities of practice as a source for developing new content for training programs. You’ll learn how to disseminate knowledge within the organization as part of the Learning and Knowledge Management strategies.

In this session, you will learn:

  • The concepts around Communities of Practice
  • Basic Knowledge Management concepts
  • How to develop Curricula and Training Programs
  • How to use social networking to develop learning nuggets
  • Strategies for dissemination and collaboration
  • How to integrate between Learning and KM initiatives

Audience: Novice and intermediate designers, developers, knowledge managers, organization developers, and trainers.

Roberto Villalvazo
Knowledge and Learning Specialist
Roberto Villalvazo has 12 years of international Public and Private sector experience in such areas as Human Resources, Learning and Knowledge Management, Organizational Development, Change Management, Staffing, Recruitment, Succession, Performance, and Communications. He designs and implements strategies, solutions, and integrating technology to different processes to support alignment of business objectives with performance metrics. Roberto worked two years in IT Professional Services as a Solution Consultant, Project Manager, Software Engineer, and Database Administrator. He holds a Bachelor’s degree in Electronics System Engineering from ITESM and a M.B.A. from EGADE Business School.
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Web 2.0 in the DoD

Friday, March 25, 2011 08:30 AM

In today’s training world, Web 2.0 and 3.0 technologies are among the fastest growing and most useful developments for collaboration and enhanced training and education. The Department of Defense (DoD) currently uses Web 2.0 technologies to enhance communication and training experiences, but work is needed to advance the successful use of such technology. An operational analysis was conducted across the DoD to examine the benefits, challenges, and needs for the use of Web 2.0/3.0 technologies.

Participants in this case-study session will learn the results of this analysis. The session will focus on technologies, solutions, and capabilities that provide a strong base for continued work in developing Web 2.0/3.0 technologies  within the DoD. You’ll learn the current and potential uses of Web 2.0/3.0 technologies for the DoD, and how they enhance formal and informal learning strategies.

In this session, you will learn:
  • How current Web 2.0/3.0 technologies extend learning and communication opportunities across the DoD
  • The need for and potential uses of Web 2.0/3.0 technologies within the DoD
  • The operational challenges of using Web 2.0/3.0 technologies within the DoD
  • Lessons learned from existing DoD Web 2.0 efforts
Audience: Novice, intermediate, and advanced designers, developers, managers, executives, and others with a basic knowledge of commercial Web 2.0/3.0 technologies. Discussion will center on capabilities and technologies specifically designed for the DoD. This will be an interactive session with opportunity for discussion and questions.
Erin Gibbens
Mobile Learning Consultant
Combating Terrorism Technical Support Office
Erin Gibbens is a Mobile Learning Consultant, and Science Engineering and Technical Assistance (SETA) contractor to the U.S. Government. Her expertise is in analyzing, evaluating, and managing projects involving emerging educational technologies, including but not limited to mobile learning, simulations/games, and social media. Erin earned her M.Ed. in Instructional Technology from George Mason University.
Eric Sikorski
Senior Program Analyst
Combating Terrorism Technical Support Office
Eric Sikorski is a senior program analyst, and Science Engineering and Technical Assistance (SETA) contractor to the U.S. Government. In his current role, Eric oversees the development of training technologies for various end-user organizations including the Department of Defense, Department of Homeland Security, and Department of State. Eric holds a PhD in Instructional Systems from Florida State University.
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Social Networking for Learning Professionals

Friday, March 25, 2011 09:45 AM

Facebook, LinkedIn, and Twitter are currently the “big three” in social networking. These sites are now entering the realm of marketing, recruiting, professional development, and education. What are these sites all about? Who’s using them? And what does it all mean to learning professionals?

Participants in this session will learn the many uses of social networking for learning and development professionals. You’ll learn how you can use social networks to help support social learning, virtual collaboration, professional development, professional networking, and career growth. You’ll examine how social networking is currently used with corporate and academic environments, then use that knowledge to create potential learning activities that can be integrated into your current or future projects. You’ll discuss challenges and barriers to implementing social networks (e.g., security, privacy, firewalls, encouraging participation) and brainstorm ways to overcome these challenges.

In this session, you will learn:
  • How to integrate social networking into lesson plans in both the live and virtual classroom
  • New ways to leverage use of social networks when designing instruction
  • Ways to overcome potential implementation barriers
  • Where to network with other learning and development professionals online
Audience: Intermediate designers, developers, and others with a basic knowledge of Twitter, Facebook, and LinkedIn.
Anne Scott
Training Program Developer
Anne Scott supports Sodexo’s Talent Acquisition Group, a remote-based team of 85 recruiting professionals dedicated to finding talented managers. Anne keeps Sodexo’s recruiters at the top of the industry through synchronous and asynchronous online learning, including collaboration tools and social networks. Anne hosts weekly team webinars for training and team building, giving her a lot of opportunities to design and test new virtual activities. She holds a Master’s degree in educational technology leadership from The George Washington University, where she focused on leveraging technology in training and development. She currently serves as president of ASTD’s Smoky Mountain Chapter.
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