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Learning Solutions Conference & Expo 2011 - LMS / Infrastructure Track
110 LMS Selection and Implementation: Avoiding an L-M-Mess
211 Critical Success Criteria before Launching a Learning Management System
411 A Metrics-Performance-Learning-Driven System: A Case Study
711 Integrating Best Practices into Moodle

LMS Selection and Implementation: Avoiding an L-M-Mess

Wednesday, March 23, 2011 10:45 AM

Evaluating, selecting, and implementing a LMS is complex and disruptive. It involves business needs analysis, learning strategy alignment, product evaluation and selection, careful planning, and attention to countless implementation details. You must make complex product configuration decisions that have long-term implications. You must map and migrate data. You must be redeploy, test, and tweak courseware and implement various systems integrations. You must consider sponsors and stakeholders throughout the organization; training, IT, and HR functions must work together effectively to make it all happen.

Participants in this session will learn a proven process for LMS evaluation and selection, and a framework for thorough and effective LMS implementation planning. You’ll learn common pitfalls and how to avoid them. Participants who are considering or embarking on LMS selection and/or implementation will gain invaluable insights into the process and its inherent problems and challenges, and you’ll gain useful methods and information to help you address these challenges in your own organizations.

In this session, you will learn:
  • How to narrow the field and evaluate the LMS vendors that are right for your organization
  • How to use scorecards and scoring methods to make objective decisions
  • The types of configuration decisions you must make — and their long-term implications
  • How to approach data migration
  • How to manage courseware migration and interoperability testing
  • How to develop use cases for user acceptance testing (UAT)
  • How to establish and maintain effective working relationships with IT and HR
Audience: Designers, developers, and others who can accurately define what an LMS does and have some experience participating in medium-to-large project implementations, ideally with projects that involve technology.
Steve Foreman
InfoMedia Designs
Steve Foreman is President of InfoMedia Designs, a provider of eLearning infrastructure consulting services and technology solutions to Fortune 500 companies, academic institutions, and government agencies. Since establishing his consulting practice in 1983, Steve has spent 30+ years working with forward-looking companies to find new and effective ways to apply computer technology to support human performance. His work includes enterprise learning strategy, LMS selection and implementation, learning-technology architecture and integration, expert-knowledge harvesting, knowledge management, and innovative performance-support solutions that blend working and learning.
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Critical Success Criteria before Launching a Learning Management System

Wednesday, March 23, 2011 01:00 PM

The biggest issue of not having a successful learning management implementation is the lack of planning that goes into managing the content. Many companies don't know what content they have, and when large content migrations take place or must be organized in the learning management system … the outcomes fall short of expectations. There are certain success criteria required for the successful implementation of a Learning Management System.  

Session participants will get tips on how best to approach the content management issue. You’ll see a sample content management plan to get an idea of what goes into one and learn how you might use this information to create your own. You’ll learn about vendor partnerships, IT involvement, content management, and project management, with special emphasis given to the need for strategizing a content management plan. You’ll also learn about XML, cascading style sheets, master documents, and the use of meta-data to search and categorize assets.

In this session, you will learn:
  • How content management is a critical success element when optimizing or implementing a LMS
  • The elements of a good content management plan for digital assets
  • The advantages and disadvantages of content management systems
  • The benefits of XML, cascading style sheets, master documents, and meta-data in structuring a content management system
Audience: Intermediate and advanced designers, developers, managers, and others familiar with what a learning management system does. You should also have a basic familiarity with Web technology terms such as XML, and some understanding or experiences with content authoring tools like Adobe Captivate will help.
Newton Moore
Director for Training
Children's Memorial Hospital
Newton Moore has 12 years of experience integrating instructional materials for learning management deployment including Learning Content Management Systems. He has a strong working knowledge of developing Web-based, instructional material including building API’s in HTML and JavaScript, and the ActionScript coding required for learning management HTML protocol communication. Newton is experienced in usability studies, user acceptance testing, system failure and recovery activities, and regression test methods. With several years' experience designing change-management solutions for enterprise technology implementations, he is a Lean Six Sigma Certified Black Belt. Newton holds a Ph.D. in Instructional Systems Design and Technology.
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A Metrics-Performance-Learning-Driven System: A Case Study

Wednesday, March 23, 2011 04:00 PM

Your LMS (Learning Management System) may surprise you: It can be a performance system to meet senior management’s needs for exacting, measurable, and traceable training results. People largely use LMSs for delivery of e-Learning and tracking of face–to-face learning as well as human resources planning and informal learning. But not very many LMSs users integrate it with real-numbers job-related performance data and get feedback to help leaders train, coach, and support their teams, and base their investment decisions on.

In this case-study session, a “Metrics-Performance-Learning-Driven” system will demonstrate how a LMS is the core platform that integrates all retail-stores and financial-services-advisor performance data with learning, coaching, and statistical reporting. The case covers a company with 2,500 global stores in the retail business and a financial services company with over 25,000 employees.

In this session, you will learn:
  • The statistical and qualitative data learned from the case studies
  • The conditions suitable to use a LMS as the core platform to integrate business and job performance data with developmental needs for employees and leaders
  • The key benefits that made senior management support the initiative
  • The roles of the e-Learning designers, leaders, and systems people
  • The step-by-step strategies and tactics that can apply in other organizations
  • The fundamental shifts in software design, instructional design, work redesign, and leadership practices that support the metrics-driven approach
Audience: Intermediate designers, developers, managers, and others who understand the workings of LMSs and the requirements for reporting, ROI, and investment decisions.
Ray Jimenez
Chief Learning Architect
Vignettes Learning
Ray Jimenez, PhD, the chief learning architect of Vignettes Learning, spent 15 years with Coopers & Lybrand in the areas of management consulting and implementation of learning technology solutions. Ray has worked with Neiman Marcus, NASA, Pixar Studios, and the California Institute of Technology. Ray is the author of 3-Minute e-Learning, Scenario-Based Learning, and DIYEL 101 Tips for Do-It-Yourself eLearning.
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Integrating Best Practices into Moodle

Thursday, March 24, 2011 02:30 PM

Traditional delivery methods of college instruction do not address the change in learner needs and expectations in the 21st century. The method of “stand and deliver” no longer engages students, nor does it effectively utilize the best practices of teaching that have been firmly established, but are so often ignored because of tradition. Also, there is the issue of many college instructors not having an understanding of best teaching practices, instructional theory, or instructional design.

Session participants will learn how Moodle provides a tool that they can easily integrate into a course that allows best practices to be a part of the educational experience. Moodle courses can meet the evolved needs and expectations of learners today – social interaction, ubiquitous access, and multi-means of expressing deeper meaning.

In this session, you will learn:
  • A brief overview of today's learners
  • The basics of constructivist learning philosophy
  • Basic means of how to integrate Moodle into a college face-to-face course
  • The tools that you can integrate into Moodle to meet the needs of learners
Audience: Novice and intermediate designers, developers, and others with a basic understanding of Moodle and its capabilities.
Daniel Russo
Instructional Designer
University of Western States
Daniel Russo has been in the education field for the last 14 years, the majority of it as an instructor. For the last four years, he has been involved in designing and developing both academic and corporate e-Learning materials for a wide range of learners from K-12 to adult. Daniel holds a Bachelor’s Degree in History, a M.S. in Teaching Middle School Mathematics, and a M.S. Ed. in Instructional Design for Online Learning. He has taught and presented to many groups of adults.
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