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by Frank Nguyen

Performance support is undergoing a renaissance. Empirical research and case studies have made us smarter about implementing performance support. Web 2.0 technologies have made it easier and less costly to adopt. Here is a method that will help identify areas to improve your strategy, and advance the sophistication of your performance support organization.

Feature   |   August 13, 2012
31    7

by Conrad Gottfredson, Bob Mosher

Performance support needs a performance support architecture that facilitates the transfer and sustainment of training, so that the performance support resources are delivered to every performer at the right moment, but just what is required to enable effective performance at every changing moment. Read about the way to provide what is too often the “missing link” in performance support.

Feature   |   August 6, 2012
25    3

by Clark Quinn

If you’re ready to think about mobile, you really ought to think about content systems. The effort invested in developing such systems pays off hugely in being able to flexibly deliver content based on the consumer and the context. This is one of the Next Big Things, and this article explains the basics you need in order to be ready for it.

Feature   |   July 30, 2012
21    3

by Rebecca Bodrero

Google+ Hangouts is an accessible, capable, and low-cost alternative to other more established Web- conferencing solutions. This service is ideal for small group activities when group members are geographically disparate. Learn how Hangouts worked effectively in one online graduate environment and about ideas for additional applications for education and training.

Feature   |   July 23, 2012
34    1

by Conrad Gottfredson, Bob Mosher

Effective Performance Support requires a well-thought-out approach to filtering information and a strategy that supports rapid access. Here are the keys and best practices for both!

Feature   |   July 9, 2012
40    6

by Phil Cowcill

The makeup of the workforce is changing dramatically, and this requires some adjustments in the way we design eLearning. Here is a septuplet of tips foraligning your learning application to the preferences of Generations Y and Z.

Feature   |   July 2, 2012
59    0

by Bill Brandon

mLearnCon 2012, the largest mobile learning event in North America, opened June 19 to record attendance. The program and Expo featured important announcements, new products, and cutting- edge sessions from practitioners who have launched successful mLearning initiatives and from vendors with significant services and products. Here are the summary and links to social media from the event!

Feature   |   June 25, 2012
32    0

by Conrad Gottfredson, Bob Mosher

In this second article in the Performance Support series, the authors ask, “Isn’t it our core mission to develop learning solutions that ensure people can perform effectively when they are called upon to act?” The authors begin to explore what it means to broaden the scope of our work to include the Five Moments of Learning Need.

Feature   |   June 18, 2012
123    4

by Dawn Poulos

A mass migration to mobile is underway and it’s bringing the cloud front and center. Delivery plans for learning are rapidly shifting from a focus on personal computers to a broader device perspective that includes tablets, smartphones, and other consumer devices. Here’s a summary of the trends, and what they mean for your organization’s learning strategy.

Feature   |   June 11, 2012
52    1
Topics Covered: Management, Mobile Learning

by Troy Fulton, Bill Brandon

Mobile device adoption, especially for smartphones and tablets, is moving quickly from early adopters to the early majority. This is leading to a “BYOD” (bring your own device) mindset among workers and employers alike. BYOD is only a good thing for organizations that have a strategy in place. Here are the strategy elements you need to support mobile learning.

Feature   |   June 4, 2012
26    4