by Evelyn Jackson
Any e-Learning organization should spend time and effort to identify ways to improve the service it provides to its customers. However, this is often easier said than done, especially when the organization outsources design and development. In this article, you will find a blueprint for the process that an internal Microsoft group used to deal with these issues.
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by Mary Carpenter
Many training groups are facing the challenge of moving their instruction from classroom to online or blended formats. Imagine the challenge of being the person who, single-handedly, must lead the transition, design the instruction, manage the LMS, and facilitate change management efforts involved in transforming a very conservative sales training approach to a very streamlined, efficient model!
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by Greg Kearsley
Many e-Learning professionals find themselves working single-handed. Though the challenges to being a Department of One can be daunting, there are solutions that many solo practitioners use successfully. Whether your issue is budget, lack of help or cooperation, not enough time, or just nobody to talk to, this article is full of ideas you can use right away!
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by Eric Sauve
Building an effective Community of Practice (CoP) can be a powerful addition to your organization’s learning strategy, especially for informal transfer of knowledge. Here’s a useful summary of CoPs: what are they, why they matter, and how to use them.
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by Sandra West
This article is a final report and recommendations from a faculty committee. It is part case study, part model. The report provides a succinct picture of successful strategies for incenting faculty and staff, creating development guidelines, and providing online course marketing. We hope you will find this document useful in guiding your own efforts, regardless of organization type.
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by Mike Dickinson
One tool that can make an e-Learning director or manager’s life much simpler is a set of standards that guides the designers, developers, and SMEs to create consistent product. While it is easy to find “style guides” for Web page development, it seems that there are few examples of similar documents for e-Learning creation. This article's author shows you how he built a useful guide.
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by Ray Jimenez
The decision to use rapid e-Learning development is more a matter of meeting management requirements than of meeting learning or design criteria. This decision requires support during software selection, support by management and by organization culture, and it requires creation of reusable tools in order to ease the burden placed on subject matter experts. Final article of the series.
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by Sally Northam, Donna Sauls
Educational institutions are rapidly adding distance learning to their offerings that is supported by online “e-Enterprise” applications such as Blackboard and WebCT. Consequently, faculty in these institutions must adapt quickly to learn these new tools. How well they succeed affects everything from learner satisfaction to instructor workload. Here are some hints and tips to move things along!
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by Mark Murrell
It would be a wonderful world if everything always went our way, but in e-Learning that seldom happens. There are almost always technical obstacles to work our way around. Here are two examples of projects in which developers had to deal with connectivity issues, file format restrictions, and a “no plug-ins” policy. You’ll learn the surprising ways that exist to deal with these problems and more!
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by Camille Price, Amy Stoker
Selection and implementation of a Learning Management System (LMS) can be an expensive, time consuming undertaking. In spite of this, and in spite of the number of these installations, it is very difficult to obtain effective advice on managing the process. Save your budget! In this article the authors conclude their presentation of a first-rate road map to successful LMS initiatives.
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