When things go wrong, there may not be time for employees to fire up an eLearning module, attend a class, or get some coaching. The problem has to be fixed now. This is a key moment of need that formal and informal learning strategies often fail to address. There is a strategy that works, though – leveraging social media and job aids. This week’s tip shows you how.
by Pam Boiros
Social interaction has always been, along with experience and practice, a mainstay of learning for human beings. Until recently, this took place primarily in the “informal” arena. The use of online social media to support formal learning has now entered the picture, extending the blended learning paradigm. Here is a set of tips for adding powerful social support for learning.
A key activity for learning and development groups is supporting the growth and effectiveness of informal and collaborative learning among employees or members of a community of practice. Social and mobile technologies are essential to success, as this case study illustrates. This is essential (and inspiring) reading for all!
by Jane Bozarth
Instead of asking how to manage informal learning and which tools to use, ask yourself whether you are inviting interaction, and how. Here are some excellent ways to make informal learning more visible to both managers and employees, and to invite interaction and develop something more akin to a partnership with your learners.
by Jeremy Vest
Google+ Hangouts is a video group-chat feature that Google added to its offerings this summer. In addition to video chat for up to 10 people, Hangouts provides most of the features of expensive online meeting Websites. Here are six quick applications that you may find useful as elements of your design inventory.
Facebook’s recent changes have been somewhat controversial, but they demonstrate the evolution of social infrastructure. For learning-support-systems designers, the new Facebook features are yet another demonstration that using demographics in training design or learning facilitation has become antiquated. This month’s column explores the implications.