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by Marc Rosenberg

A house is no better than the foundation under it, and the same is true for eLearning: if the infrastructure won’t support it, you’ve got (expensive) trouble. Learn from this example that is currently creating so much concern in the US.

Column   |   November 12, 2013
19    3

by Jane Bozarth

Video plays a big part in classroom instruction; instructors lead learners through discussion and processing of the content. But video in eLearning is most often passive: no discussion or processing. By setting the stage, encouraging comments, asking for reaction, and giving the camera to the learner, you can turn video back into an engaging, socially facilitated activity. Here’s how!

Column   |   November 5, 2013
44    0

by Marc Rosenberg

”Smile sheets.” “Happy sheets.” We often hear level-one evaluation (the learner’s reaction to instruction) dismissed as trivial or unimportant. But maybe we’ve been asking the wrong questions. Here’s why level one is important—and how to do it in a way that provides insights that matter and that supports correct assessment of your work.

Column   |   October 8, 2013
33    0

by Jane Bozarth

We know, as designers, that a bulleted, text-heavy display of information is neither interesting nor compelling to most learners. What would make for an interesting or surprising look? What would break beyond the usual linear, bullets-in-a column structure? Consider the alternatives from designer Tracy Parish suggested in this month’s column.

Column   |   October 1, 2013
37    2

by Marc Rosenberg

Sometimes a trip down Memory Lane is worth making. The differences you remember between the best and the worst educational experiences you’ve had can be excellent guides to making better experiences for the learners in your organization. You can even turn the memories into a course- improvement checklist. Here’s a guided tour through those experiences.

Column   |   September 10, 2013
20    0

by Jane Bozarth

A good treatment moves a program from being a presentation to being an effective way to influence workplace performance. Here are two outstanding examples of better-than-good treatment that don’t depend on technology, money, or skill with any tool. This column could seriously change the direction of careers.

Column   |   September 2, 2013
38    4

by Marc Rosenberg

Some instructional designers write the assessment (the criterion test) first, and some write the test after they have finished designing the course and creating the content. Which way is right? Here are six key points you should consider as you plan your next eLearning project.

Column   |   August 13, 2013
41    2

by Jane Bozarth

Steve Jobs once made the observation that diverse experience is important. Without that diversity, he said, “A lot of people … don't have enough dots to connect, and they end up with very linear solutions without a broad perspective on the problem. The broader one's understanding of the human experience, the better design we will have.” Here’s how to gain some perspective.

Column   |   August 6, 2013
84    6

by Marc Rosenberg

Performance support—simple tools that guide and support people as they carry out tasks—is an effective, low-cost complement to instruction. Here are five quick points that you can use as the basis for your “elevator speech” that explains the concept to your colleagues and stakeholders, and three valuable resources that will help you implement the concept.

Column   |   July 9, 2013
24    2

by Jane Bozarth

Good practice is made up of work, and thought, and mistakes, and time. Things that look easy in the hands of a skilled professional are often the end result of years of practice and experience. Jane offers some sobering thoughts about what it takes to make things look easy.

Column   |   July 2, 2013
48    2