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by Chip Ramsey

Corporate technology buyers and users have learned to expect a host of challenges when installing any enterprise application. Isn’t it time to update the standards for enterprise software from the 1990s to meet 21st century demands for usability and mobile access? A vendor challenges other vendors to help fix what isn’t working.

Column   |   October 23, 2012
9    0

by Marc Rosenberg

Imagine a world where the tools we use remove complexity rather than add to it, and are so intuitively easy to use that we can operate them—correctly—the first time, precisely when we need to use them, with minimal risk. The possibilities for this are here. Are you ready for them? Marc talks about performance support, training, and saving lives.

Column   |   October 9, 2012
58    2

by Jane Bozarth

There is no magic formula for assessing the value of social interactions; no formula like “two hours on LinkedIn + four comments in groups = tangible outcomes for the organization.” So how do you know time spent using social media isn’t wasted? Jane has some ideas you can use.

Column   |   October 2, 2012
59    6

by Mark Lassoff

Forms are a critical factor in user interaction design, yet they often fail to provide good data (or even to provide data at all). HTML5 offers new ways to deal with the problems of obtaining clean data. Here is an introduction to the new data types that you can put to work today.

Column   |   September 20, 2012
29    0

by Patti Shank

How critical is informal learning to workplace learning and performance? Here’s some food for thought from the Guild’s August 2012 research report, Smart Companies Support Informal Learning.

Column   |   September 13, 2012
26    2

by Marc Rosenberg

Everything from class size to irrelevant curriculum, from lack of involvement to ineffective teaching, all seem to point to a US education system that at best is treading water and at worst is falling behind the rest of the world. Is technology the answer, or is it more lipstick on the same pig? Marc has some insights for all of us, and not just for American readers.

Column   |   September 11, 2012
23    4

by Sarah Danzl, Dawn Poulos

How simple is it in your organization to convert content from one delivery format to another—for example, to repurpose a classroom handout job aid for display on a smartphone? The answer to this dilemma is single sourcing. If this is a new term to you, this tip explains what it is and why you should adopt it.

Column   |   September 5, 2012
12    0

by Jane Bozarth

Learning can be difficult, but unlearning is the real challenge. Whether as students or teachers, we have to adapt and be as willing to unlearn as to learn.

Column   |   September 4, 2012
40    6

by Mark Lassoff

CSS3 provides some very interesting new formatting possibilities for your eLearning content. Unfortunately, browsers handle these techniques in different ways. Here are three new formats (rounded corners, color gradients, and newspaper columns) and step-by-step instructions that accommodate the various browsers!

Column   |   August 23, 2012
12    0

by Marc Rosenberg

After two decades in eclipse during the rise of eLearning, performance support is returning to become an essential part of business strategy. Marc reflects on the significance of this re-focus in the world of learning and performance.

Column   |   August 14, 2012
43    2