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by News Editor

Additions to Cisco’s training and certification portfolio enable customers to navigate rapid technology shifts.

News   |   May 28, 2015
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by Frank Nguyen, Kangmei Yang

While training is useful and pragmatic, there are more efficient and effective methods to enable employee performance. One of these is combining training and performance support. In this article, we outline a standard methodology for designing performance support, based on the experience of a Fortune 100 organization.

Spotlight   |   May 26, 2015
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by Frank Nguyen, Kangmei Yang

The challenge for many learning organizations today is how to change the paradigm from training to performance. This transition includes not just the traditional training organization but also senior business leaders, stakeholders, and even the average employee. Today’s article provides a case study that illustrates the first four of five steps to make this change.

Feature   |   May 25, 2015
30    1

by David Kelly

Language is powerful, and context is important. Carefully choosing our words and how we use them can directly impact the quality of gender-relations. But language goes far beyond the way it shapes interactions; it shapes the way we think. Here are some thoughts on labeling behaviors, not persons, and the role of leaders.

Column   |   May 21, 2015
28    0
Topics Covered: Emerging Topics, Management

by Art Werkenthin

The current standard for eLearning-to-LMS communication is SCORM, the Shareable Content Object Reference Model. Originally released in 2001, SCORM is rapidly becoming obsolete. Here is an update on the path to a new standard.

Spotlight   |   May 21, 2015
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by Dan Merritts

The second screen, a term given to utilizing a second mobile device to access supplementary content or applications, is a powerful interactive component that can increase learner attention and engagement. Here are three things you can do to begin incorporating this technique into your eLearning designs.

Tip   |   May 19, 2015
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by Michael Hruska, Ashley Medford

The eLearning Guild and Learning Solutions Magazine continue to support the Experience API at our conferences and in our publications. In March, at the xAPI Camp held in Orlando, 17 presenters offered an update to the progress made by the xAPI and examples of the ways developers are incorporating it into applications. Here is a report on that camp, with links to some of the presentations.

Feature   |   May 18, 2015
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by Ben Muzzell

The shelf-life of knowledge is shrinking, and at the same time the amount of knowledge is growing. Maintaining currency of the workforce’s knowledge in an organization is a constant challenge that can only be met with a combination of learning and performance support. Here are some tips to help meet that challenge at the five moments of need.

Tip   |   May 13, 2015
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by Jane Bozarth

The story of the three princes of Serendip is more than an entertaining fable. It illustrates the limits of formal training, and the value of being able to learn something valuable from information that just came your way. You may not be looking for a lame, one-eyed camel that is missing a tooth and carrying an unusual cargo, but you might also learn something valuable from this column.

Column   |   May 5, 2015
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by Ian Huckabee

Performance support clearly benefits from technological change. Our new mobility creates demand for shorter content and personalized learning experiences and for support to fill gaps in that content. Can learning departments keep performance support integrated with training initiatives and support the huge range of learners’ devices? Here are some thoughts on meeting this challenge.

Feature   |   May 4, 2015
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