by Jane Bozarth
This new addition to ASTD’s Infoline series is intended for American instructional designers who create instruction for delivery in another part of the world.
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by Mary Haskett
Ideal Innovations, Inc. won a software infrastructure project in Iraq, with e-Learning support for end-user training. Working with subject-matter experts who were time-shifted by nine hours, and across language and culture barriers, made for an interesting project. This article tells how the developers dealt with the challenges.
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by Evelyn Jackson
Any e-Learning organization should spend time and effort to identify ways to improve the service it provides to its customers. However, this is often easier said than done, especially when the organization outsources design and development. In this article, you will find a blueprint for the process that an internal Microsoft group used to deal with these issues.
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by Bobbe Baggio, Jacqueline Beck
After almost ten years of discussion, modular e-Learning based on learning objects is coming into wider acceptance and use. The authors offer insights into why and how companies are using learning objects to deliver instruction, performance support, and reference information to employees across languages, cultures, and continents.
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by Garry Forger
Language teaching is an extraordinarily complex process, requiring support from fluent speakers, frequent practice sessions, and development of competence in both written and spoken forms. In this article, you’ll find an excellent example of our newer, broader understanding of “blended” learning.
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by Rosemary Skordoulis
As European markets change in response to new technologies and new political realities, traditional institutions that offer instruction in foreign languages find themselves hard-pressed to profitably extend their scope to include the virtual classroom. A private institute in Athens has applied operations management techniques and value analysis to solve this conundrum.
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by John Hartnett
"[C]ultural competence doesn’t just mean preparing training for delivery across borders. It also means making training that appeals to people from different backgrounds within our own organizations. If you’re tasked with effectively training both a Somali immigrant who works in the mail room and a Salvadoran payroll processing clerk, you have cultural competence issues."
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