Susan Jacobs

Staff Writer, Learning Solutions

Susan Jacobs is a staff writer with Learning Solutions. She has a deep-rooted inter­est in and passion for education and technology. Prior to this position, she was a senior content producer at Bright Business Media, a leader in the meeting and events industry. Susan is a graduate of Northwestern University’s Medill School of Journalism.

Latest by Susan Jacobs

Leaders in the Limelight: Tonya V. Thomas
February 13, 2018

Taking on a new position while also going to school full time turned out to be an inspiring challenge for single mother Tonya V. Thomas.

Leaders in the Limelight: Amit Gautam
January 30, 2018

One of the biggest challenges facing Amit Gautam of UpsideLMS is how to scale up the top line of his business without losing the bottom line.

Leaders in the Limelight: Laurel Barnes
January 16, 2018

Laurel Barnes moved out of her comfort zone and now manages the tech supporting more than 26,000 employees at University of Michigan Health System.

Leaders in the Limelight: Michael Lesker
January 2, 2018

Michael Lesker discusses some of the influences that have shaped his career as a learning leader at SiriusXM Satellite Radio.

Leaders in the Limelight: Martin Boult
December 19, 2017

Martin Boult, a learning leader who oversees training for the New Zealand Defence Force, invests in himself with continuous, lifelong learning.

Leaders in the Limelight: Neha Gupta
December 5, 2017

Neha Gupta discusses leaving a leadership role at Citigroup, which employs 17,000, to join an 11-person startup.

New Grovo CLO Takes the Helm
November 21, 2017

Grovo welcomes new CLO Summer Salomonsen to its professional team. The L&D veteran will focus on content strategy.

Grovo Secures Microlearning Trademark
November 21, 2017

Grovo has secured a registered trademark on Microlearning. The idea of a “microlearning” trademark is sparking animated discussions in the L&D industry.

Executive Forum Video: See What You Missed
November 20, 2017

In this Executive Forum video, see a recap from The eLearning Guild’s first Executive Forum for senior L&D leaders, which took place October 24, 2017.

1st Guild Executive Forum Is a Resounding Success
November 20, 2017

The eLearning Guild presented its first Executive Forum for 42 senior L&D leaders, who attended educational sessions and made valuable connections.

Leaders in the Limelight: Jonathan Searle
November 14, 2017

Jonathan Searle shares some thoughts on influences that have shaped his career as a learning leader at Genesys.

Leaders in the Limelight: Leigh Shocki
October 31, 2017

Learning leader Leigh Shocki discusses influences that have shaped her career as manager of compliance training programs for Alaska Airlines.

How to Improve Team Communication
October 30, 2017

When team communication improves, organizations will experience higher productivity and morale and better employee engagement.

Leaders in the Limelight: Selina Winter
October 17, 2017

Learning leader Selina Winter of Microsoft discusses some of the key influences that have shaped her career.

A Guide to Networking at Business Events
October 4, 2017

Making small talk is a tall order for some people, yet the ability to carry on a conversation with a stranger at a business event is an important skill.

Leaders in the Limelight: Tim Slade
October 3, 2017

This time we highlight learning leader Tim Slade, senior eLearning manager at GoDaddy.

5 Reasons Execs Should Pay Attention to Digital Learning
September 27, 2017

Digital technologies have shifted how people are learning. L&D leaders must be prepared for the workplace changes digital learning will bring.

Leaders in the Limelight: Franz Villa
September 19, 2017

Learning leader Franz Villa, director of training and development at Big 5 Sporting Goods, highlights some of the key factors that have influenced his career.

L&D Executives Seek Learning Architects
September 11, 2017

Learning architects are in high demand and short supply. The good news is that instructional designers can morph their skill sets to take on the role.

Digital Learning: An Interview with David Kelly
September 6, 2017

Digital learning reflects a fundamental change in the behavior of learners today, and has far-reaching repercussions for training departments.

Leaders in the Limelight: Matt Peters
September 5, 2017

Learning leader Matt Peters, director of talent development at Visa, illuminates some of the key factors that have influenced his career.

Increasing Student Engagement in Business Education
August 24, 2017

Pearson Education found that gamifying content for an introductory business textbook stimulated student engagement in a mandatory business education class.

Ten Traits of Great Leaders
August 16, 2017

Leadership is a skill that can be honed. Michelle Jackson outlines 10 traits commonly embraced by great leaders.

Five Essential Marketing Skills L&D Needs
August 9, 2017

L&D can learn at least five valuable lessons from marketers. Strategist Judy Albers will discuss this topic at a live eLearning Guild Summit on August 23 and 24.

Six Key Executive Gamification Questions for Karl Kapp
August 7, 2017

Respected expert Karl Kapp shares trends and research in gamification, why learning executives should invest in it, and how to present it in the C-suite.

Gamification Saves Money, Sparks Social Responsibility
August 2, 2017

A gamification initiative helped global firm Swiss Re save money, lower its carbon footprint, and demonstrate social responsibility.

Ten Tips for CLOs Considering Gamification
July 26, 2017

Here are 10 recommendations from vendors and industry thought leaders for chief learning officers who are considering implementing gamification strategies.

Five Psychological Principles Fueling Gamification
July 12, 2017

Gamification satisfies fundamental human desires such as competition and the need for recognition, and bolsters a sense of community in the workplace.

Four Business Lessons from Sheryl Sandberg's Option B
July 5, 2017

Executive takeaways: the importance of building resilience, embracing failure, and effectively supporting grieving workers.

The Future of Gamification
June 28, 2017

What does the future portend for gamification? Four respected thought leaders in the field weigh in on where they believe gamification is headed.

CPA Firm Counted on Gamification
June 7, 2017

This case study describes how Dixon Hughes Goodman, a certified public accounting and consulting firm with 34 offices nationwide, used gamification to improve the project management skills of audit professionals. The voluntary participation of auditors in the six-week trial program exceeded expectations, with the company observing improved adherence to established best practices.

Gamification and Game-Based Learning Are Two Different Animals
June 7, 2017

Gamification and game-based learning are two industry buzzwords that sound similar and are often confused. Here is the skinny on the key differences between the two terms, which can both exist harmoniously in the workplace.

When Should You Say No to Gamification?
June 7, 2017

While gamification might be a tempting prospect, it is not a magical panacea. Indeed, there are certain times when it may be best for your enterprise to skip gamification. Here are five situations in which learning executives should probably say no to gamification.

How Gamification Can Make Dreary Subjects Like Safety Compliance More Engaging
June 6, 2017

It can be a challenge to actively engage workers in mandated compliance trainings. As the Mosaic Company discovered, gamification can make dry or repetitious material more interesting. Mosaic, a world leader in mining phosphate, worked with Bottom-Line Performance to successfully revamp its required safety training programs for new hires and existing employees.

How to Drive ROI on Gamification Initiatives
June 6, 2017

Learning executives can commit considerable sums of money to gamification initiatives with little reassurance that the investment will pay off. Gamification pioneer and thought leader Yu-kai Chou discusses how his simple and free Octalysis Framework can help them improve their return on investment.