For the past 21 years, MariAn has designed, managed, and directed implementation of thousands of hours of learning and performance solutions used worldwide for Fortune 100 companies, non-profits, and government agencies. Her expertise is specific to e-Learning, social learning, mlearning, instructional design, and management. Currently, she’s the Principal of Klein Interactive Design [website coming soon] based in Minneapolis, Minnesota, USA, specializing in learning and marketing solutions and applications, learning and development management consulting, and learning evaluation services for corporate, non-profit, mission-driven and community-based organizations.

 

Articles by MariAn Klein

“We Want ‘WOW' Now!”: Define and Manage Success for Better, Faster e-Learning Design

(3/2/10)
Conversations with clients about success and quality early in the e-Learning design cycle are one of the most challenging parts of the instructional designer’s job. Handled well, this part of the cycle can contribute to reduced costs and faster time to completion. But the question is, how do you handle these conversations? Here are the tips and techniques you’ve been looking for!