Holly MacDonald is Principal Consultant at Spark + Co. Holly has over 15 years of hands-on experience in the learning and development field. She is known for both pragmatic solutions and strategic thinking. 

 

Articles by Holly MacDonald

E-Learning for Customers: How to Build a Better Mousetrap

(2/9/09)
Customer training is an e-Learning application that is often overlooked when thinking about design processes. This article corrects that oversight! The authors show you how they analyzed and updated training for customers and they share their valuable lessons learned with you.