Scenario-Based eLearning Can Accelerate Upskilling VeteransMarch 15, 2018
Scenario-based eLearning is a perfect fit for upskilling veterans—and other learners—who need soft skills, leadership training, and more.
Pamela S. Hogle is a writer for Learning Solutions. She is an experienced journalist, technical writer, editor, and eLearning content developer who has worked in Israel and the United States. Pam has taught university students in person and online and created eLearning content for journalists, college students, and public officials through The Poynter Institute’s News University, where she created courses on news literacy, grammar, and numeracy. Pam holds master’s degrees in journalism and human-canine life sciences.
Scenario-based eLearning is a perfect fit for upskilling veterans—and other learners—who need soft skills, leadership training, and more.
Ineffective sexual harassment training is endemic. A recent content analysis looks at why and suggests ways to innovate.
L&D can learn a lot from marketing. One tactic, using A/B testing in eLearning, increases learners’ choices and can help demonstrate the value of training.
The eLearning Guild’s new research director, Jane Bozarth, looks forward to sharing practical, accessible research with the Guild community.
A match made at DevLearn: Teams create mass-casualty response simulation to showcase innovative, budget-friendly use of 360-degree video in eLearning.
HTML tagging in eLearning content helps ensure that the content is accessible and clear to all learners.
Learn how net neutrality and eLearning intersect, and why the debate over repealing net neutrality rules is relevant to L&D practitioners and learners.
Though most people think of Bitcoin when blockchain technology is mentioned, there’s more to it. Learn how blockchain affects eLearning.
Offering eLearning content in nonlinear formats can drive engagement and harness the transformative power of eLearning personalization.
The eLearning Guild launches a research report and Summit, aiming to assess the state of microlearning in 2018. Eight learning leaders share their views.
Using storytelling in eLearning can help learning stick, influence employees’ behavior, and reinforce a company’s cultural values.
The top 2017 content published in Learning Solutions covers the gamut—eLearning tools and strategies, demolishing myths, analyzing ways to work with SMEs.
The Scrum framework for project development offers a flexible, iterative approach to creating eLearning.
Creating global eLearning entails more than translating content. Awareness of cultural differences can help presenters avoid misunderstandings.
Writing measurable learning objectives is an essential step in ensuring that eLearning addresses business goals.
The ADDIE instructional design model encompasses specific tasks that aid instructional designers in creating successful eLearning.
There’s no need to be nervous about presenting solo in a virtual classroom; with planning and preparation, your session can go off without a hitch.
The Kirkpatrick levels of evaluation offer L&D teams and managers a way to determine whether eLearning is effective. Add Kirkpatrick level 5 to measure ROI.
As the meaning of community changes in the digital age, managers can support emerging social learning communities in multiple ways.
Adding user-generated video to eLearning provides real-life context that can give learning a powerful boost.
DevLearn 2017 speakers addressed how to look to the future, including how to think like a futurist.
Color selection in eLearning is a key way that designers can influence learners’ moods, drive engagement, and show hierarchies of information.
Great eLearning starts with a great story; what if it were told without words? Visual storytelling is a compelling addition to eLearning.
A design thinking approach focuses eLearning design on the needs and experiences of learners.
Tools like chatbots, video assessments, and even user-centered design can help L&D create personalized learning.
Learners’ behavior and expectations are changing. Ten emerging eLearning tools and platforms engage them, meet their needs, and get better business outcomes.
Learn how mini-scenarios can boost the effectiveness of multiple-choice assessments by adding realism and storytelling.
Learn the ins and outs of open-access media licenses—then enhance eLearning with free photos, graphics, audio, and video.
As employees increasingly take control of their learning, L&D professionals will need to focus more on measuring and assessing their skills.
To keep pace with learners’ expectations, eLearning professionals need new skills. Guild Master Mark Lassoff shares his thoughts on what those are.
Digital learning professionals are grappling with a significant shift as learners take control of some aspects of their own learning. Explore what this means for L&D.
Microlessons can take any format and serve as learning reinforcement, problem solvers, and more.
Gamification can motivate and engage—or turn learners off. Beware of emphasizing the wrong aspects of gamified eLearning.
eLearning developers eager to learn about xAPI are invited to a free, hands-on 12-week virtual eLearning cohort.
Podcasts offer short, engaging eLearning, delivered anywhere, in a flexible, accessible, easy-to-produce format.
Great learning game design can be found at the intersection of four areas of design expertise. Learn what they are and why each matters.
WordPress can offer a robust LMS platform. Here are seven reasons to consider adopting (or switching to) WordPress for eLearning.
Learn to distinguish user interface design and user experience design—critical but often confused aspects of eLearning.
Guild Master Con Gottfredson says much of what we teach in formal learning can and should be part of the workflow, within performance support tools. Learn how!
The way people use virtual training platforms is changing, and instructional designers need to strategically design for the new blended learning. Suggestions from Karen Hyder.
A game engine provides a framework for developing a game that works according to a set of rules. Like an authoring tool, a game engine saves time and effort.
Virtual reality experiences rely on a quality called “presence” to work: The participants must believe that they actually are immersed in and moving through the virtual environment. Here’s what that means.
How can you flip a classroom or learning experience to be “application forward”? Guild Master Bob Mosher shares his insights and experience.
Where five generations work together, there can be friction—especially if a young manager has older direct reports. Ditch stereotypes and get to know one another!
Managers and IDs are bombarded with statements about how learning analytics can help them improve learners’ experience, jump-start their work performance, and much more. What should they be doing to get maximum benefit from the data they collect?
Need to create compliance training that learners will love? Follow these tips from an award-winning designer-developer team.
Learners applaud compliance training and microlearning programs that are “clever and whimsical” but also simple and effective.
Ideas about instructional design pioneered by Robert Mager in the 1960s still influence design today. Mager is best known for criterion-referenced instructional design.
Considering implementing mobile eLearning? Think about learners, goals, and content type before committing to a mobile approach.
Guild Master Bob Mosher talks to Learning Solutions Magazine about reframing performance support as “workflow learning.”
Digital credentials are a response to a need for ways to assess and measure rapidly changing skills among employees or applicants.
Designs that take eLearning into the field have really worked for Comcast, where new sales hires and engineers use their tablets to reflect on learning, converse with managers and peers about tools and procedures, and demonstrate their abilities.
Virtual classroom platform vendors are amping up their offerings as learners and instructors alike shift to mobile devices. “We’ve built our virtual learning apps to include activity-based learning for instructors on the go,” said Jigsaw vice president Ginger Ackerman.
The audio track is as important to a polished, professional eLearning module as the navigation or visual content. Consider using professional voice talent to ensure quality audio.
Lean software development, based on the Lean Production System, emphasizes building quality into a product from day one and creating an efficient workflow. It’s a popular iterative approach to eLearning design and development.
When BYOD means bring your OLD device, TorranceLearning turns to USB sticks to deliver xAPI-powered, multilingual eLearning to remote parts of Africa and Asia.
Microlearning works best if it is narrowly focused, clear, and, above all, concise. That means careful attention to design is required.
Poor design can sink an eLearning program—and the flaws might be in the instructional design or the visual design. Both are essential; creating successful eLearning demands that the visual design and instructional design work together.
A performance support tool might be a better way to meet performance goals than training. Saint Vincent Health System’s Safety GPS is an example.
Using UDL (Universal Design for Learning) can save time and improve engagement by providing learners with choices and control over how, when, and where they access eLearning.
When implementing gamified content, it’s easy to lose sight of learning goals. Avoiding the pitfalls described here can ensure that gamification succeeds!
How to get young people, particularly girls and people of color, engaged in STEM fields is a topic of much discussion—and some action. This article looks at three programs that engage underserved youths in technology.
Vistaprint applies the “hackathon” approach to developing eLearning—with astounding results!
Free and low-cost tools are available to help eLearning developers create engaging content without breaking the bank. Here are some suggestions for budget-friendly video, animation, and polling tools.
Cognitive load—and cognitive overload—describe the way learners’ brains process information. Awareness of the limitations and what affects learning—positively and negatively—is essential to instructional designers.
Conducting training in a virtual classroom requires honing five key competencies that help facilitators engage. “It’s not lecturing; it’s not presenting. You’re facilitating,” said eLearning consultant Cindy Huggett.
Designing accessible, inclusive games poses challenges that developers don’t encounter in more conventional eLearning content. Some changes, when incorporated early in the development process, greatly enhance inclusivity at relatively low cost.
To truly engage learners, eLearning games and simulations should reflect the real world; eLearning developers have the opportunity—and perhaps the obligation—to do better than the commercial gaming industry in seeking true diversity.
Artificial intelligence, or AI, is everywhere: from search engines to Siri, video games to spell checkers. But each of these examples uses AI differently and might represent a different manifestation of AI. This guide provides an overview of AI, machine learning, and deep learning.
Offering learners curated content expands the knowledge base inexpensively and can add high-quality content to eLearning programs.
eLearning professionals and managers can put big data to work for them, improving eLearning engagement and effectiveness—if they understand which learning analytics to use and how to interpret them. This article provides an introduction.
There’s no single “correct” approach to designing learning experiences, but using a design model can provide scaffolding. Robert Gagné’s nine events of instruction are a great place to start.
Virtual training consultant Cindy Huggett points to three key areas where in-person instructors need to tweak or build skills when moving online.
Disability is created when game designers put barriers to access in their games, according to #GAConf organizer Ian Hamilton. Avoiding or removing those barriers is the goal of a group of developers committed to inclusive gaming who gathered in San Francisco for the one-day conference on February 27.
If training fails to change employees’ behavior, the problem might not be a training issue. Diagnosing the problem is essential to creating lasting behavior change.
A digital portfolio offers a flexible, shareable way to showcase skills, highlight work examples, or provide information on a company’s products and services. Whatever the goal, certain elements are essential to a successful portfolio.
Anyone can learn the basic principles of good visual design; applying them to eLearning can make it more effective.
MOOCs are evolving and moving into the world of corporate eLearning. Learning Solutions Magazine polled five thought leaders on whether—and how—MOOCs can benefit corporate learners.
Describing the visuals in eLearning makes that content accessible to all learners, including those with limited vision. It might also improve comprehension and boost literacy skills.
When moving instructor-led training online, the first step, according to virtual training consultant Cindy Huggett, is to focus on what makes great training; then figure out how best to leverage the technology of the virtual classroom.
Agile is among the most popular software development models in use today, with many developers crediting its use with improving customer satisfaction and enhancing team collaboration.
A key reason that employees’ behavior doesn’t change, even after comprehensive training, is a lack of feedback, according to Guild Master Julie Dirksen.
Being a great presenter is only the beginning of what an instructor needs to engage learners online. The ability to build rapport with an audience you can’t see is essential.
Much content and coaching for managers tilts toward executives and corporate leaders. Jhana focuses on a different market: first-level managers. The company targets coaching and problem-solving advice to team leaders, whom they see as “linchpins” of the organization.
A study of digital readiness suggests that familiarity with concepts and innovations in eLearning might be more important than access to tools and technology in preparing learners to engage in eLearning.
Skillsoft is launching a redesigned business-skills curriculum—and a new learning platform—aimed at modern, tech-savvy learners.
Teaching adult learners—on any platform—rests on the same basic principles. But choosing the right format and structuring eLearning to take full advantage of the platform is essential. These tips can help transition in-person learning to eLearning.
At its heart, a flipped classroom model is about engaging learners in learning that focuses on their needs and monitors their progress. This can be as simple as turning lectures into videos, but it often requires a deeper look at the course materials and instructional approach.
This innovative museum-based eLearning flips the beacon model to create a scalable, versatile, xAPI-compatible app with potential for wide use in corporate eLearning.
Photogrammetry, using a smartphone camera and a free app, makes it possible to create 3-D models of objects or even of people! These can be used to enhance eLearning interactivity and engagement.
Publication of the Section 508 Refresh in the Federal Register on January 18, 2017, means that the new rules for making online content accessible take effect on March 20, 2017; compliance with the new standards is required starting January 18, 2018. This Spotlight answers some common questions about what the update means for eLearning.
Choosing a virtual classroom platform can be overwhelming—there are so many good options! These five questions can help eLearning developers focus on getting the features that they need and avoid making a costly error.
Research indicates that reading comprehension suffers when learners move to screens from paper, but well-designed eLearning—that uses the strengths of digital media—can overcome both technical and psychological barriers.
Dual goals of providing visually appealing, engaging eLearning and moving more eLearning to mobile devices seem to conflict. But, with careful design, eLearning designers can meet both. This article offers guidelines for creating mobile-friendly infographics.
A blended eLearning seminar created by News University and ACES offers professional editors advanced training, focused practice, and participation in an online learning community. This solution offers a blueprint for skills-based professional development in a variety of professions.
It’s a mistake to view closed captioning through the narrow prism of accessibility; most people who use captions, whether in eLearning or in daily TV viewing, are not hard of hearing. They report that captions help them focus and improve comprehension.
A beacon, working with an app on a smartphone or tablet device, can help learners find their way, provide useful information, or track progress. A beacon-based program can provide managers with big-picture data or track individual learners’ progress through an eLearning program.
Creating 360-degree video requires shooting and stitching together two or more video streams. Adding sound and avoiding parallax error both present challenges that developers don’t face when using standard video. Here are some ideas to help you get started!
As recognition grows that learning can be mobile, can be informal, and can take place anywhere, xAPI offers a way to track that learning and even to figure out how it might correlate with job performance.
Whatever paradigm is used, eLearning offers a variety of ways to implement spaced learning. The “spacing” can occur within a single session or by scheduling sessions several hours or days apart. And spacing can apply to time, content, or both.
Using 360-degree video puts the viewer literally in the center of the action. Two-dimensional photography or video cannot always convey the visual aspects of a place adequately or give viewers a full sense of what it’s like to be there; 360-degree photography or video offers a fuller perspective.
Accessibility, mobile availability, and engaging design are not oppositional, according to Guild Master Allison Rossett. It’s important to create personalized eLearning that fits learners’ circumstances.
Converting in-person instruction to virtual eLearning can save travel costs and make it feasible to offer the training to many more learners, particularly in companies with multiple sites or a mobile or remote workforce. It’s possible to combine elements of synchronous training with elements of asynchronous eLearning, creating a “flipped classroom” model.
Tools and strategies that make eLearning engaging, when applied creatively, can keep remote employees engaged as well. Here are six tips for creating an office culture in which remote employees feel included.
Immersive or augmented experiences are innovative tools that could transform eLearning. This guide explains virtual, augmented, and mixed realities.
The collaborative tools built into most virtual classroom platforms, along with private spaces on social or office networking platforms, provide opportunities for learners to collaborate with geographically dispersed colleagues.
Guild Master Allison Rossett emphasizes that “Less is more” when considering the future of eLearning: small, usable apps; morsels of eLearning; more mobile; more sharing; more curation. “Quality comes from smaller assets targeted to individual needs, with obvious, strong links to strategic organizational goals,” she said.
Creating eLearning that uses plain English—simple, everyday words and unambiguous sentences—and clear, logical design removes barriers for many learners, including those who have some disabilities as well as those who learned English as adults or have low literacy skills.
Designing eLearning with the user in mind creates a better overall learner experience. You can accomplish this through user testing or by taking a universal approach to creating broadly usable eLearning.
Immersive experiences have a powerful impact on attitudes and behavior. Ongoing research on whether VR can enhance soft skills, such as empathy, or influence or change behavior could dramatically change the future of eLearning.
Learners have different abilities, interests, and preferences. Presenting eLearning in different modalities—text, video, interactive—can keep more learners engaged.
Accessible eLearning must be operable to all learners, and that includes people whose disabilities make using a mouse impossible. In addition, learners should be able to control timers and any animated content; they should be able to skip content, too.
Using mobile-friendly microlearning to implement a spaced repetition or spaced learning program can add up to increased engagement that boosts learner performance.
Spaced learning is ideally suited to teaching factual material or processes where you can check understanding by using projects or solving problems. It is intended for use in situations where learners need to acquire a large amount of information quickly.
Cydalion, an augmented reality app based on Tango technology, is a new form of mobile performance support for people with visual disabilities. The app uses tones and vibration to warn users of overhead obstacles and tripping hazards in the environment.
Employers might assume that employees who’ve been using MS Office tools for years know how to use them correctly. But how many employees use blank lines instead of paragraph spacing—or copy and paste repeating elements in PowerPoint because they don’t know how to use slide masters? The good news is, there is a simple, low-cost fix for this problem: eLearning.
“It’s a video world now,” says CGS senior vice president Doug Stephen. That’s why his “guerrilla-style” learning—easy, inexpensive, mobile-friendly eLearning for seasonal employees—is so appealing.
Mobile learning is not in the future; it’s now. And the use of mobile is likely to increase. Follow these tips to create effective responsively designed eLearning that works for learners anywhere.
Vertical video is growing in popularity and gaining acceptance as people spend more time using mobile devices; eLearning designers should take note—and use responsive designs appropriately to bring vertical video to both on-site and remote learners.
Responsive design aims to improve access to information, and it emphasizes flexibility in how content is used. Content designed to be responsive does not look the same on all screens; some elements might not appear on a very small screen, while other elements will be repositioned or scaled to an appropriate size. Is it necessary? Are there benefits? Find out here!
User testing can help designers and developers create eLearning that is both useful and usable. Some testers are willing to participate over and over again as a product—or multiple products—are developed. Here are some great ideas to facilitate this key step in eLearning creation!
Using personas can align designers, developers, and other stakeholders around clearer goals by creating a shared understanding of who will use the eLearning, says Lacey Jennings of Xerox Learning Services. This knowledge helps them create eLearning that is more impactful; it can also streamline development and maintenance. What is a persona and how does it help? Find out in this article!
Designing for people with impaired vision requires giving learners control over text size, color, and contrast. It also means making navigational elements accessible and ensuring that eLearning is compatible with screen-reading technology.
In design, you need to focus on what is best for your audience, what’s possible in your timeline, and what tools you have. Nick Floro offers thoughts on how to estimate time and costs, and how to use a design and development model that is flexible and lets you test, gather feedback, launch, gather feedback—and that allows you to change and adapt to your audience’s needs with each iteration.
Pairing storytelling with short video invigorates eLearning, pulls learners into an experience, and engages their minds and emotions. Use video storytelling to add a new dimension to online or mobile training that might otherwise seem flat or hard to follow.
In an iterative model, each incremental release is a working prototype. Although the graphics might not be complete or polished, the search or leveling-up abilities might be very limited, and the content won’t all be in, testers of each prototype of an eLearning game will be able to play the game.
Your goal as a learning architect is to understand needs, brainstorm possibilities, and present concepts to stakeholders, along with data gathered by testing your idea with your audience. Nick Floro, Guild Master, offers some advice in this interview.
Many eLearning developers assume that accessibility features, like captioning, can be added if someone requests an accommodation. But it’s not always possible to make existing content accessible; designing for barrier-free access avoids potential problems.
Many individuals who prefer large type, enhanced contrast, or captioning on videos do not regard themselves as disabled, yet they benefit tremendously from accessible eLearning content; addressing those issues can make using eLearning easier, more convenient, and less frustrating. And if eLearning is easier to use, learners are likely to be more engaged and willing to complete the training.
Serious games in corporate eLearning are experiencing tremendous growth. The impetus is younger employees who see the value of games for any kind of learning. In this interview, pioneer Sue Bohle gives her perspective on where serious games are headed.
Alternate reality games (ARGs) are an effective way to hone essential soft skills, such as communication, collaborative problem-solving, critical thinking, and negotiation; the games can be used to teach “harder” skills as well, such as digital media literacy, or to deliver compliance training. Find out more in this article!
Serious learning games present opportunities to create engaging and interesting content that learners voluntarily spend time with—and learn from. Gamification also engages learners and might draw them in to spend more time with eLearning content. This article explains both approaches.
Is your eLearning successful? A learner’s ability to correctly answer multiple-choice or true-false questions doesn’t mean that she can apply that knowledge to doing her job. Use these strategies to measure learning more deeply.
Using a model helps with the identification and analysis of a problem, the description and prediction of potential ways to address the problem, and the conceptualization, design, and implementation of a solution. In eLearning development, it can ensure addressing the real need, rather than simply creating training. Here are some of the most-used models.
Adult learners come to training with different levels of knowledge and different gaps. Guild Master Jean Marrapodi talks about how to teach to the “holes” in the Swiss cheese—how to design training when you can’t assume that everyone has the same foundation.
What’s the best way to provide training? Learning occurs in a variety of situations and for different purposes. Delivering information in an appropriate format and using an appropriate means of delivery can make it more accessible and therefore more useful to employees. Ask yourself these five questions before choosing an eLearning format.
Short, tightly focused training delivered just in time—at the moment and to the location where learners need it—can improve job performance and reduce the need for longer, costlier training. Here are the reasons you should consider just-in-time training, some approaches to designing and delivering it, and the benefits.
You can personalize the eLearning process, even if management has defined uniform learning outcomes. Developers can structure and code content to make it available to learners in multiple ways, offering learners control over which content they access and when. Here are some possible strategies for developers to consider.
Anyone using even a small snippet of someone else’s work—text, images, music—must give credit to the author. Not doing so is plagiarism, an unethical act that damages the credibility of your eLearning content. Learn what plagiarism is and how to avoid it.
Clear goals and a design that focuses on these goals are what moves eLearning from forgettable to successful. Keeping the questions presented here—and their answers—firmly in mind throughout the design process can help.
Hyperlinks in eLearning content can make the content more valuable to learners, but to be useful, the links have to be clear and meaningful. These 10 tips will ensure that links add value to your eLearning.
When targeting training to adults, eLearning designers cannot safely assume any technical knowledge unless the training is specifically geared toward a technical audience. Learners might have learned to use specific tools or instruments for their work, but that does not necessarily translate to ease with email, social networks, or even a computer mouse.
Learners retain information presented visually better than information presented only as text. Microlearning videos, as part of an eLearning strategy, enhance the effectiveness of training. Create low-budget, high-engagement microlearning videos with free tools!
The eLearning sector faces increasing demands for change and flexibility. Learners want to control how and when they use eLearning. One response is Skillsoft’s new content-delivery platform, focused on the learners’ experience that will include collaborative and social-learning features.
Social media platforms make it easy to develop large “professional” learning networks. A learning network can arise around use of the same software tool, discussion of learning strategy or eLearning design and development models, or exploration of content on the same topic. Learn about it here!
Guild Master Jean Marrapodi believes that eLearning should be accessible to all learners. Universal design is important for ADA compliance, she says, and it improves learners’ experience and makes eLearning more convenient.
Technology puts adaptive learning, tailoring educational content to each learner’s level and progress rate, within easier reach of millions of people. The advantages to this approach include greater engagement and real-time monitoring of progress. Here’s an explanation of the concept and how it fits into instructional design.
Nanodegrees, Open Badges—whatever you call them, alternative credentials are filling gaps that traditional academic degrees can’t or won’t; employers are increasingly turning inward to design needed training. Here’s an overview of credential types, their risks, and their benefits. Along with workplace learning and newer ways to approach performance, this is a topic on which you must stay informed!
User-centered design engages learners in all stages of design, development, and testing of eLearning products. This approach can help eLearning developers and designers avoid costly mistakes, achieve better design, and produce usable, successful eLearning modules.
Content curation is an essential element of any eLearning strategy; it can help cement learning, boost performance, and save employees’ time. Here are seven reasons to make content curation an essential element of your learning strategy.
Whether you see the Internet as information overload or a filter failure, the answer is content curation—separating out gems of useful and relevant content from a vast flood of information. Identifying and sharing this content pays off for eLearners and for all employees.
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